Policy and Terms
This Privacy Policy explains how we collect, use, and protect your information when you use the Pro Guide Pass application (“the App”). By using the App, you agree to the practices outlined below.
Information We Collect
We collect only the data necessary to enhance your travel experience, including:
- Device Information: such as device type, language settings, and operating system.
- Location Data (GPS/Bluetooth): used to suggest nearby attractions and improve navigation on smart maps. This data is only accessed with your explicit permission.
- Usage Data: including pages visited, features used, and session duration — to help us improve the app experience.
- AI Chat Interactions: your messages with the in-app AI are used solely to generate responses and are not stored permanently or used for profiling.
We do not collect personally identifiable information such as your name, email, or contact details unless you voluntarily provide them (e.g., through support requests).
- Device Information: such as device type, language settings, and operating system.
- Location Data (GPS/Bluetooth): used to suggest nearby attractions and improve navigation on smart maps. This data is only accessed with your explicit permission.
- Usage Data: including pages visited, features used, and session duration — to help us improve the app experience.
- AI Chat Interactions: your messages with the in-app AI are used solely to generate responses and are not stored permanently or used for profiling.
We do not collect personally identifiable information such as your name, email, or contact details unless you voluntarily provide them (e.g., through support requests).
How We Use Your Information
Your data is used to:
- Provide relevant travel suggestions based on your location
- Deliver multilingual audio guides and smart map functionality
- Power the AI chatbot for cultural and historical insights
- Enhance app performance and develop future features
We do not use your data for advertising, resale, or tracking beyond the scope of your app usage.
- Provide relevant travel suggestions based on your location
- Deliver multilingual audio guides and smart map functionality
- Power the AI chatbot for cultural and historical insights
- Enhance app performance and develop future features
We do not use your data for advertising, resale, or tracking beyond the scope of your app usage.
Data Sharing and Security
- We do not share your personal data with third parties, except when required by law.
- All data is stored securely using encryption and standard industry practices.
- Location and Bluetooth data are processed locally on your device whenever possible.
- All data is stored securely using encryption and standard industry practices.
- Location and Bluetooth data are processed locally on your device whenever possible.
Your Privacy Choices
- You can disable GPS or Bluetooth access at any time via your device settings.
- You may clear or manage app data through your phone’s privacy controls.
- You may request access to or deletion of any stored data by contacting our support team.
- You may clear or manage app data through your phone’s privacy controls.
- You may request access to or deletion of any stored data by contacting our support team.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected within the App and on our official website. Continued use of Pro Guide Pass indicates your agreement with the updated policy
Contact Us
For questions about your privacy or this policy, please contact our team at: https://www.proguidepass.com/